Network Support Specialist

7 days ago


Cuyahoga Falls, Ohio, United States YASH Technologies Full time

We are seeking a highly skilled Network Support Specialist to join our team at YASH Technologies. This role offers a competitive salary and an opportunity to work in a dynamic environment.

As a Network Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting issues, and resolving problems efficiently. Your strong communication skills and ability to work in a team will enable you to effectively collaborate with colleagues and provide excellent customer service.

The ideal candidate will have a Bachelor's or Master's degree in Computer Engineering or Information Technology and a minimum of 5 years of experience in IT infrastructure support. Strong knowledge of Active Directory, Okta, Lotus Notes, Salesforce, and Minitab is required. The candidate should also be proficient in O365 Administration using the Office 365 Admin Console.

In addition to your technical expertise, you should possess excellent problem-solving and troubleshooting skills, as well as strong written and oral communication skills. You will also need to be able to work in rotational shifts and demonstrate a high level of customer relationship skills.

Preferred qualifications include certification in ITIL V4 and experience working with utility software such as antivirus and other security tools. If you have a can-do attitude and are willing to stretch yourself to achieve and exceed defined goals/targets, we encourage you to apply.

Average salary for this role in Cuyahoga Falls, OH is around $65,000 - $85,000 per year, depending on experience.



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