Automobile Center Store Associate

4 weeks ago

Fulton, New York, United States Sam's Club Full time
Job Summary:

As a Tire & Battery Center Technician at Sam's Club, you will play a vital role in providing safe and efficient service in both sales and service areas of the department. Your primary responsibility will be to deliver exceptional customer experiences, ensuring that our members receive the best possible service. You will work collaboratively with other associates to achieve this goal, educating them on tools, tasks, and resources, and mentoring new technicians to ensure a smooth transition.

Key Responsibilities:
  • Be a Team Member: Collaborate with team members to fulfill sales and service requests, educating them on safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications.
  • Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality, as well as Point of Sale systems, phone, and in-person selling techniques.
  • Be a Techie: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
  • Be an Owner: Communicate equipment, tools, and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hands-on in the physical area, maintaining accurate inventory, audit, safety, and compliance standards, reporting TBC complaints, safety hazards, and problems with products, services, and work areas, completing paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures, identifying member needs, assisting members with purchasing decisions, and resolving issues and concerns.
  • Be a Talent Ambassador: Be a brand advocate by valuing the member's experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others for working in a style that is respectful, supportive, and team-oriented, understanding the roadblocks and assisting in training team members.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
  • Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Benefits:
As a Tire & Battery Center Technician at Sam's Club, you will enjoy a competitive hourly wage range of $18.00 to $25.00, as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. You will also receive health benefits, including medical, vision, and dental coverage, financial benefits, such as 401(k), stock purchase, and company-paid life insurance, paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting, and other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Eligibility Requirements:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at .

Additional Compensation:
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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