Automotive Service Technician

3 weeks ago

Shelton, Connecticut, United States TEC Group Full time
Job Description

The TEC Group is seeking a highly skilled Automotive Field Service Technician to join our team. As a key member of our service center, you will be responsible for delivering exceptional customer experiences and providing top-notch vehicle repairs.

Key Responsibilities:
  • Assist with daily Amazon EDV business operations, including shuttling vehicles between delivery stations.
  • Conduct pre-delivery inspections on new vehicles, using a documented process and checklist.
  • Document results of pre-delivery inspections and communicate with team members and supervisors.
  • Follow established repair procedures with efficiency and quality.
  • Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles.
  • Assist with vehicle repairs in a setting outside of a service center.
  • Conduct road tests on vehicles to ensure quality of repairs.
  • Perform necessary parts operations, including ordering, receiving, shipping, and inventory management.
  • Stay up-to-date with technical skills and required training.
  • Support campaigns and containment initiatives.
  • Maintain accurate expense reporting as needed.
  • Establish peer relationships and work under the mentorship of a senior technician.
  • Maintain high-quality work and efficiency while working with minimal supervision.
  • Work collaboratively in a dynamic environment.
  • Provide service support to the field to support the Service organization.
  • Communicate professionally in a customer-facing environment.
Qualifications:
  • Level 1 Technician: Less than 2 years of experience in a directly related trade, with no automotive specific training required.
  • Level 2 Technician: 2-4 years of experience in an automotive specific environment, with exposure to various repairs.
  • Level 3 Technician: 5+ years of automotive experience, with EV experience preferred.
  • HS Diploma or GED preferred.
  • Graduated from an accredited automotive repair school preferred.
  • One year experience working in an automotive repair shop preferred.
  • Proficient in using hand tools and power tools.
  • Ability to drive a non-commercial truck and trailer preferred.
  • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.
  • Must possess a valid driver's license and maintain a clean driving record.
  • Experience using a work order management system, including repair documentation.
  • Experience working in start-up environments preferred.
  • Exhibits patience and eagerness to learn.
  • Strong organizational and time management skills, along with attention to detail.
  • Physical exertion may be required to perform occupational tasks.
  • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.
  • No driving-related suspensions or revocation of Driver License within a 3-5 year period.
  • Ability to read and speak fluent English.
  • Ability to properly document repairs completed and in process.

The TEC Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information, or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

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