Sales Associate
4 weeks ago
Job Summary:
Viking Electric and Sonepar USA are seeking a skilled Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing customer orders, and advising customers on prices and materials.
Key Responsibilities:
- Be the front line of service for our customers by receiving, processing, and filling customer orders at the counter and from phone or online orders.
- Advise customers on prices and materials and assist in the warehouse.
- Pick and pack exact materials from warehouse stock for will call pick-ups and local truck delivery. Complete the order process by loading delivery trucks or customer vehicles.
- Responsible for opening and closing the branch location on assigned occasions considering building security and customer service.
- Strong communication skills including listening to and speaking with customers face-to-face and over the phone. Customer Service Experience Preferred.
- Able to develop product knowledge to understand customer requests and identify appropriate materials and parts.
- Strong math and technology skills.
- Ability to adapt quickly to changes and handle pressure such as customer service demands and tight time constraints.
- Ability to work within multiple computer software at one time, comfortable navigating and searching the internet.
- Ability to frequently lift, push, carry, and slide packages that typically weigh up to 75 lbs.
- Experience working in a fast-paced industry that embraces change.
- Electrical warehousing, electrical construction, warehouse equipment experience is preferred.
About Us:
Viking Electric and Sonepar USA are committed to providing exceptional customer service and supporting our customers in their electrical needs. We offer a competitive starting rate of $21.12/hour and opportunities for growth and development.
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