E-commerce Product Manager

3 days ago


San Francisco, California, United States Gusto Full time
Job Summary
We are seeking a high-autonomy Product Manager to build high-impact solutions for small businesses and their employees at Gusto.

About Us
Gusto is a modern, online people platform that helps small businesses take care of their teams. We serve over 300,000 businesses nationwide and have offices in Denver, San Francisco, and New York. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto.

Key Responsibilities
As the leader of this cross-functional team, you will drive the development of solutions that directly impact our customers' ability to grow by making smart, data-driven product decisions in a fast-paced environment. You will define and drive the product strategy for the Commerce Platform, including the Product Catalog and Promotion Engine, aligning with core business objectives. You will translate business needs into clear product requirements and detailed roadmaps that support strategic initiatives across the organization. You will lead end-to-end product development from ideation through to execution and delivery, proactively addressing risks with engineering and partner teams to keep projects on track. You will serve as the subject matter expert on product, pricing, and entitlement data, guiding internal stakeholders on how to leverage the Commerce Platform. You will work closely with cross-functional teams, including Growth, Marketing, Accounting, Finance, Business Intelligence, and Engineering to ensure alignment on goals and project timelines. You will proactively identify risks and work to mitigate them in collaboration with engineering and other partner teams.

Requirements
We are looking for a Product Manager with 8+ years of direct Product Management experience. You will need strong leadership skills to drive complex, foundational projects from concept through execution, aligning cross-functional teams and stakeholders. You will need proficiency in data-driven decision-making, leveraging metrics, customer insights, and business data to inform product strategy. You will need technical fluency, enabling close collaboration with engineering teams and clear communication of technical details to non-technical stakeholders. You will need excellent verbal and written communication skills to work effectively with growth, marketing, finance, and business intelligence teams. You will need proven experience delivering impactful products and platform features that fulfill business objectives and customer needs. You will need strong problem-solving abilities with a proactive, solution-focused approach. You will need a customer-centric mindset with a commitment to delivering value to end-users.

What We Offer
We offer a competitive salary range of $181,000-$223,000 per year in Denver and most major metro locations, and $212,000-$262,000 per year in San Francisco, Seattle, and New York. We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are an equal opportunity employer and consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

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