Service Coordinator

2 days ago


Alameda, California, United States Saildrone Inc Full time
About Saildrone Inc

Saildrone Inc is a pioneering company that sustainably explores, maps, and monitors the world's oceans to understand, protect, and preserve our planet. We provide real-time access to critical data from any ocean on earth, 24/7/365, and use proprietary software applications to transform that data into actionable insights and intelligence.

The Role

We are seeking a highly motivated and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in ensuring the success of our field teams by developing and documenting field operation plans. You will collaborate with production and maritime operations teams to develop requirements for executing field assembly and service events.

Responsibilities
  • Develop service plans, write repair orders, and determine necessary parts for execution.
  • Coordinate with production and operations teams to ensure understanding of assembly and service requirements.
  • Maintain accuracy of ERP and Fleet Management systems.
  • Assist in personnel scheduling and administration.
Requirements
  • Over 5 years of professional experience in planning and scheduling technical, post-manufacture work in a complex environment.
  • Experience documenting scope of work and maintaining records and inventory in digital enterprise resource and fleet management systems.
  • Demonstrated ability to develop a detailed understanding of physical parts and configuration nuances of a complex system.
  • Possess an intuitive sense of priority and act on it to ensure focus and energy are allocated to the most important things.
  • Bachelor's degree or equivalent years of role-relevant experience.
Benefits
  • Medical, dental, and vision plans for you and your dependents.
  • Short and relaxing ferry ride from the Ferry Building for SF residents.
  • Enhanced Parental Leave Programs.
  • Competitive benefits including excellent medical, life insurance, and 401k plan.

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