Customer Service Representative

4 weeks ago


Virginia Beach, Virginia, United States K9 Resorts of Virginia Beach Full time
Job Description
At K9 Resorts of Virginia Beach, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients and their pets, ensuring a safe and enjoyable experience for all.

Key Responsibilities:
  • Provide 5-star service to clients and their pets, ensuring a positive and memorable experience.
  • Ensure the cleanliness and organization of the facility, maintaining a safe and healthy environment for all pets.
  • Perform check-in and check-out procedures, handling reservations and payments efficiently.
  • Provide tours of the facility to potential clients, showcasing our luxury pet hotel services.
  • Feed and medicate pets as needed, providing personal playtimes and attention to their needs.
  • Monitor and maintain the overall well-being of pets in our care, reporting any concerns to management.

Requirements:
  • High school diploma or equivalent required.
  • Previous experience in customer service or pet care preferred.
  • Ability to work a variety of shifts, including weekends and holidays.
  • Strong communication and interpersonal skills, with a passion for working with dogs.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment, with a team of passionate pet lovers.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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