Pet Product Assistant with Excellent Customer Service Skills

1 week ago


Pasadena, California, United States Sleepypod Full time
About the Role

Sleepypod is a leading manufacturer of high-end pet products, and we're looking for an enthusiastic individual to join our team as a Pet Product Assistant.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting the right products for their pets, providing recommendations based on their needs and preferences.
  • Work closely with our sales team to ensure seamless communication and excellent customer experience.
Requirements
  • Bachelor's degree in a relevant field, such as business or communications.
  • At least 1 year of experience in customer-facing roles, preferably in the pet industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
Benefits
  • A competitive salary of $55,000 per year, reflecting your exceptional skills and experience.
  • A comprehensive benefits package, including health insurance, paid time off, and bonuses.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
About Sleepypod

Sleepypod designs and manufactures a range of innovative pet products, from plush toys to stylish accessories. Our mission is to provide pet owners with the best possible products and experiences, and we're committed to excellence in everything we do.



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