Seasonal Ambassador
4 weeks ago
At Lush Handmade Cosmetics, we're seeking a Seasonal Ambassador to join our team. As a Seasonal Ambassador, you'll be the face of our brand, providing exceptional customer service and product knowledge to our customers.
Responsibilities:- Sales and Customer Experience: Drive sales by utilizing our StoreForce dashboard results and seeking feedback to exceed sales goals. Deliver a world-class customer experience by connecting with customers, identifying their needs, and showcasing our amazing products.
- Building the Brand: Educate customers on our brand values, including our stance on fighting animal testing, freshest cosmetics, ethical buying, 100% vegetarian, handmade, and naked packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives.
- Product Passion: Continuously expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
- Excellent Customer Service Skills: Provide exceptional customer service and create a positive experience for every customer.
- Flexibility: Adapt to changing situations and priorities in a fast-paced environment.
- Knowledge and Passion: Have a knowledge and passion for skincare, natural beauty, and ethical business.
- Flexible Schedule: Accommodate store needs, including evenings, weekends, and holidays.
- Experience with Consultation-Based Customer Service Models: Utilize consultation-based customer service models to drive sales and provide exceptional customer service.
- Strong Problem-Solving Skills: Address issues that arise in day-to-day operations.
- Experience Working in a Team Environment: Collaborate with team members to achieve sales goals and provide exceptional customer service.
- Experience Working in Skincare or Cosmetics: Have experience working in the skincare or cosmetics industry.
- Experience in Cross-Cultural Collaboration and DEIB or Social Justice Training: Have experience working in cross-cultural collaboration and DEIB or social justice training.
- Fluency in Spanish, French, or Other Languages: Be fluent in Spanish, French, or other languages.
We offer a competitive salary of $17.50-$17.50 USD and a fun and inclusive team environment. If you're passionate about skincare, natural beauty, and ethical business, we encourage you to apply for this exciting opportunity.
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Seasonal Retail Sales Lead
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