Senior Retail Sales Manager

7 days ago


Toms River, New Jersey, United States Boscov's Department Stores Full time
About the Role

We are seeking an experienced Senior Retail Sales Manager to lead our cosmetics/jewelry sales team in delivering exceptional customer service and driving sales growth. As a key member of our management team, you will be responsible for supervising a team of sales associates and providing guidance on merchandising, sales techniques, and customer relationships.

Key Responsibilities
  • Sales Performance
    • Develop and implement strategies to drive sales growth and meet sales targets.
    • Analyze sales data to identify trends and areas for improvement.
  • Team Management
    • Supervise and coach a team of sales associates to achieve sales goals and provide excellent customer service.
    • Mentor and train new hires to ensure a smooth transition into their roles.
  • Customer Experience
    • Ensure that customers receive exceptional service and have a positive shopping experience.
    • Address customer complaints and resolve issues promptly and professionally.
  • Merchandising and Visuals
    • Participate in visual merchandising and display planning to create an engaging store environment.
    • Collaborate with vendors to promote products and drive sales.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of retail sales management experience.
  • Proven track record of achieving sales targets and managing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work flexible hours, including evenings and weekends.
What We Offer
  • Competitive salary range: $55,000 - $70,000 per year.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional development and advancement.
  • Paid time off and holidays.
  • Employee discounts on merchandise and services.

We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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