Senior Wireless and Broadband Training Specialist
4 days ago
DSI Systems, a premier Dallas-based sales enablement and custom business solutions company, is seeking a Senior Wireless and Broadband Training Specialist to join our team. This role will be responsible for developing materials and training sales associates on AT&T Wireless products, services, and processes.
The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience and qualifications.
Job DescriptionAs a Senior Wireless and Broadband Training Specialist, you will:
- Develop sales training presentations/courses for sales reps in door-to-door and call center environments
- Create and translate training materials and sales-oriented one sheets
- Maintain expertise on ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies
- Create audience-driven content, design, and delivery, especially using Microsoft's PowerPoint, with attention to clear virtual presentation and/or classroom projection
- Show extraordinary attention to detail in content creation and language nuance
- Create clear, engaging, aesthetically formatted, and properly animated PowerPoint and online learning content for wireless and fiber services
To be successful in this role, you will need:
- A preferred Bachelor's degree from an accredited institution in a related field (ex. Communications, English, Theater/Performance Arts, Business, or Marketing)
- Wireless and fiber broadband internet knowledge (AT&T preferred)
- Equal competency in both English and Spanish writing/speaking skills for business audiences
- Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or sales training experience
- Bilingual in both verbal and written forms of communication in English and Spanish
- Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)
We offer:
- Medical, Dental, Vision, Disability, and Life insurance available on the first day of the month following your first day of employment
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within
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