Concreting Operations Coordinator

6 days ago


Phoenix, Arizona, United States GFT Ready Mix Full time
Job Overview

We are seeking a highly skilled Concreting Operations Coordinator to join our team at GFT Ready Mix Concrete. This role is ideal for individuals with excellent communication skills and the ability to work independently.

In this position, you will be responsible for coordinating the deployment of our goods and services by scheduling and organizing loads for customers and drivers efficiently and quickly.

The successful candidate will have experience in customer service, preferably in a call center environment, and be fluent in English and Spanish. They will also have prior knowledge of ready mix/concrete operations, which will be an advantage.

Responsibilities
  • Schedule and organize loads for customers and drivers to ensure timely delivery and high-quality service.
  • Coordinate with employees to execute loads on trucks and communicate job site locations and loading instructions.
  • Review schedules and customer orders throughout the day to anticipate business demands and make adjustments as needed.
  • Report any delivery problems to resolve or mitigate them promptly.
  • Complete order intake, assist customers in identifying proper products, and provide excellent customer service.
Requirements
  • 2+ years of customer service experience, preferably in a call center environment.
  • Bilingual - Must be fluent in English and Spanish.
  • Prior ready mix/concrete knowledge preferred.
  • Ability to work independently, make decisions, and provide excellent customer service.
  • Positive attitude, strong work ethic, and flexibility to work Saturdays as needed.
Compensation and Benefits

We offer a competitive hourly pay rate starting at $20 and up, depending on experience. We also provide full benefits within 60 days of employment, including medical, dental, vision, life insurance, and short-term disability coverage.

What We Offer
  • Hourly pay rate: $20-$25/hour, depending on experience.
  • Full benefits package after 60 days of employment.
  • Opportunities for career growth and development.
  • A positive, team-oriented work environment.
About GFT Ready Mix

We are a diverse company with a rich history and dedicated employees. We value our relationships, reliability, and leadership, and strive to build Value through People, Quality, and Service with Integrity, Technical Expertise, and Commitment.



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