Patient Service Center Coordinator

4 weeks ago


Milton, Florida, United States Labcorp Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Center Coordinator to join our team at LabCorp. As a key member of our Patient Service Center team, you will be responsible for coordinating and overseeing the activities of Patient Service Centers within an assigned area.

Key Responsibilities:

  • Manage and monitor patient flow, wait times, inventory levels, and information logs
  • Monitor monthly productivity reports and report any deviations as necessary
  • Address customer service-related issues in a prompt and respectful manner
  • Promote teamwork, cohesiveness, and effective communication among coworkers
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests, and other procedures
  • Process billing information and collect payments when required
  • Prepare collected specimens for testing and analysis
  • Perform administrative and clerical duties as necessary
  • Travel to additional sites when needed

Requirements:

  • High school diploma or equivalent
  • Minimum 1 year of experience as a phlebotomist
  • Prior experience in a leadership position is a plus
  • Phlebotomy certification from an accredited agency is preferred
  • In-depth knowledge of phlebotomy duties, responsibilities, and techniques
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Reliable transportation and clean driving record if applicable
  • Flexibility to work overtime as needed
  • Able to pass a standardized color blindness test

About LabCorp:

LabCorp is a leading healthcare company that provides vital information to help our clients and patients understand their health. We are committed to providing exceptional customer service and creating a positive work environment for our employees.



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