Fitness Operations Manager
7 days ago
We are seeking a skilled and motivated Fitness Operations Manager to join our team at Planet Fitness - PF Baseline Fitness. As a key member of our management team, you will play a vital role in ensuring the success and growth of our club.
Job DescriptionThe Fitness Operations Manager will be responsible for overseeing the day-to-day operations of the club, including member service, front desk tasks, and marketing efforts. You will work closely with our Club Manager to develop and implement strategies to improve member satisfaction, increase sales, and drive business growth.
Key Responsibilities:
- Assist in member service oversight to ensure all staff provide exceptional customer experience.
- Oversee front desk related tasks, including greeting potential members and providing gym tours.
- Facilitate member service issues and questions, providing timely and effective resolutions.
- Support Club Manager as needed, covering administrative duties and contributing to business development initiatives.
- Maintain high standards of cleanliness and appearance within the club, ensuring a positive environment for members and staff.
- Develop and implement effective marketing strategies, working closely with staff to promote current promotions and campaigns.
To succeed in this role, you will need:
- Strong customer service skills, with the ability to communicate effectively with members and staff.
- Excellent organizational and leadership skills, with a proven track record of managing multiple priorities and deadlines.
- Basic computer proficiency, with experience using software applications and technology to streamline processes and enhance efficiency.
We offer a competitive salary package, including:
- A base salary of $50,000 per annum.
- Dental insurance, employee discounts, flexible schedule, free uniforms, health insurance, vision insurance, and other benefits.
At Planet Fitness - PF Baseline Fitness, we value our team members and offer opportunities for growth and development. As a Fitness Operations Manager, you will have the chance to:
- Develop your leadership skills, working closely with our Club Manager and senior team members.
- Cultivate your knowledge of fitness industry trends and best practices.
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