Mental Health Screener
4 weeks ago
Oakland Community Health Network is seeking a skilled Mental Health Screener to join our team. As a key member of our Access Screener team, you will play a vital role in providing warm and welcoming support to individuals seeking mental health, IDD, and substance abuse services.
Key Responsibilities:
- Assist individuals in need with excellent customer service skills, empathy, and support.
- Ensure accurate and timely eligibility screenings for Medicaid specialty services.
- Determine eligibility for services and provide provisional diagnoses as needed.
- Collaborate with internal and external providers to ensure seamless care coordination.
- Understand and adhere to established Quality Improvement Indicators.
Requirements:
- Master's degree in a mental health field with a valid clinical license.
- 1 year minimum of Behavioral Health or Substance Use disorder experience.
- Knowledge of OCHN provider network and community resources.
Competencies:
- Strong interpersonal and communication skills.
- Ability to articulate complex service systems and establish positive rapport with individuals in need.
- High level of proficiency with Word, Excel, and online search engines.
Core Competencies:
- Integrity/Building Trust
- Customer Focus
- Continuous Learning
- Work Standards
- Communication
Additional Information:
- Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
- Must be available for meetings and events which may occur outside of standard office hours.
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