Xfinity Sales Expert
7 days ago
We drive innovation to create the world's best entertainment and online experiences. Our team of dedicated professionals is passionate about delivering exceptional customer service and driving results.
About This RoleThis position involves assisting and consulting with customers on our products and services, utilizing knowledge, skills, and technology to achieve a world-class sales and service experience. As a member of our retail sales team, you will work closely with customers to understand their needs and provide tailored solutions.
Main Responsibilities:- Representing Products and Services
- Share and demonstrate product and sales know-how with customers to maximize their experience.
- Provide comprehensive product demonstrations to educate customers on full product capabilities.
- Taking a Customer-First Approach
- Listen to and evaluate customer needs, providing appropriate solutions.
- Achieving Sales and Customer Experience Goals
- Providing Comprehensive Customer Onboarding Activities
- Partnering with Customer Care to Resolve Customer Issues
- Consistently Demonstrating Sales Excellence and Professionalism
- Staying Committed to Quality and Integrity
We're looking for individuals who are passionate about delivering exceptional customer experiences and driven by a desire to succeed. The ideal candidate will possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong ability to build relationships with customers.
What We OfferIn addition to competitive base pay, this role offers the potential for significant upside above targeted earnings through commission-based compensation plans. Other benefits include access to cutting-edge technology, opportunities for professional growth and development, and a comprehensive total rewards package that recognizes individual contributions and performance.
Education and ExperienceCandidates should possess a high school diploma or equivalent, with 2-5 years of relevant work experience in sales or customer-facing roles. A strong understanding of business operations and principles is also essential.
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