Event Operations Specialist

6 days ago


Tucson, Arizona, United States Loews Ventana Canyon Resort Full time
About Loews Ventana Canyon Resort

We are a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada.

Job Summary

We seek a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Key Responsibilities
  • Provide administrative support to department managers as assigned
  • Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
  • Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
  • Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
  • Answer phones and respond to client facing correspondence
  • Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
  • Prepares site visit and planning visit packets
  • Respond to external and internal requests, emails, or other needs in manager's absence
  • Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
  • Coordinate internal meetings
  • Provide onsite event support as needed and determined by Director of Meetings & Events
  • Compile property specific reports or data sets and disseminate as needed
Requirements
  • 1 Year of Hospitality Experience
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
  • Knowledge of Hotel Operational Systems, such as Delphi, preferred
  • Able to work a flexible schedule, including weekends and holidays
Compensation and Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, based on experience. Additionally, we provide comprehensive benefits, including health insurance, 401(K) matching, paid time off, and opportunities for career growth and development.

Equal Employment Opportunity

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.



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