Clinical Liaison

4 days ago


Stockbridge, Georgia, United States Ottobock Full time
Job Summary

We are seeking a highly motivated and experienced Clinical Liaison to join our team at ProCare in the Stockbridge, GA area. As a Clinical Liaison, you will play a critical role in driving sales and marketing efforts for our patient care facilities. Your primary responsibility will be to establish and maintain strong relationships with referral sources, healthcare facilities, and patients and their families to educate and inform them about our services.

Key Responsibilities
  • Assist in the growth of our location's market by identifying new sources and developing positive relationships with referral sources.
  • Develop, solidify, and augment relationships with healthcare facilities to increase patient referrals.
  • Schedule and host in-services and facility tours to promote our services.
  • Operate with an "on-call" mentality daily to perform in a time-sensitive manner and adhere to all physician requests.
  • Carry out and assist with administrative market development duties created by the management team.
  • Collaborate with the marketing team to create content for the market.
  • Research and stay up to date on respective markets to monitor changes, trends, and emerging needs.
  • Represent the company at trade shows and continuing education opportunities by positively promoting the brand and educating the community about our services.
  • Coordinate the follow-up of new referrals and leads.
  • Apply protective devices upon request by physicians and educate patients and providers on their use and care.
  • Assist Intake Coordinators as necessary.
  • Strictly adhere to all HIPAA standards regarding patient information.
  • Regularly travel to visit healthcare facilities.
Requirements
  • Thorough understanding of MS Office and databases.
  • Outstanding communication and interpersonal skills.
  • Proven ability of critical thinking and problem-solving.
  • Excellent organizational and time management skills, prioritizing and managing multiple tasks to completion.
  • Familiarity with different sales techniques and pipeline management.
  • Ability to maintain confidentiality of information regarding company financial and other information.
  • Self-motivated and able to work without continual supervision.
  • Bachelor's degree in Business, Marketing, Communications, or related field; experience may be substituted for education.
  • Experience with medical sales or medical case management.
  • Proven track record of successfully managing customer relationships.
  • Understanding of medical terminology preferred.
  • Knowledge of Medicare, Medicaid preferred.
Benefits
  • Medical
  • Vision
  • Dental
  • Health savings accounts with employer contribution
  • Flexible spending account options
  • Company-paid life insurance policy
  • Paid time off
  • Company holidays
  • Floating holidays
  • 100% company-paid short & long-term disability
  • 401k match up to 3.5%
  • Paid parental leave
About Us

Ottobock is a world market leader in technical orthopedics, with over 9,000 employees in almost 60 countries. We offer a richly diverse field of work, individual development opportunities, and extensive qualification programs in our Ottobock Academy. We value diversity and welcome all applications regardless of gender, age, nationality, disability, ethnicity, and social origin, religious beliefs, or sexual orientation.

We are committed to creating a dynamic and growing company with flat hierarchies. Our products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock,' and Business Solutions ensure independence and quality of life when personal mobility is restricted.



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