Technical Systems Support Specialist

2 days ago


Charlotte, North Carolina, United States Niagara Machine Full time
Role Overview

We are seeking a skilled IT Associate to join our team at Niagara Machine.

Key Responsibilities:
  • NetSuite ERP Management
    • Administer and maintain the NetSuite ERP system, including user account management, system configuration, and customization.
    • Troubleshoot and resolve technical issues within NetSuite.
    • Develop and implement workflows, scripts, and custom reports to meet business needs.
    • Ensure data integrity and security within the ERP system.
  • Business Information Systems Support
    • Provide technical support for other business information systems as needed, ensuring smooth operation and integration with existing platforms.
    • Assist with the implementation of new software solutions and updates to existing systems.
    • Train end-users on the effective use of business information platforms.
    • Develop and maintain documentation for system processes and procedures.
Data Migration and Collaboration

Plan, execute, and manage data migration projects to and from various business systems, ensuring data accuracy and completeness.

  • Perform data mapping, data cleansing, and data validation to ensure successful data migration.
  • Develop and implement data migration strategies and processes.
  • Collaborate with stakeholders to identify data migration requirements and ensure minimal disruption to business operations during the migration process.
Requirements and Qualifications
  • Required Skills:
    • Strong technical skills and problem-solving abilities.
    • Detail-oriented individual with experience in IT administration and support.
  • Benefits:
    • Competitive salary: $65,000 - $80,000 per year.
    • Opportunities for professional development and advancement.
    • A dynamic and supportive work environment.

About Us: At Niagara Machine, we are dedicated to creating innovative and high-quality products that make a difference in people's lives. We value creativity, hard work, and a positive attitude.



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