Accident Claims Specialist

4 weeks ago


Chicago, Illinois, United States Chubb Full time
Job Summary

The Claims Approver is a key role in our Claims department, responsible for processing entry-level claims with a focus on customer-centric service. This position requires strong organizational skills, attention to detail, and excellent written and verbal communication skills. The successful candidate will be able to work effectively in a fast-paced environment, manage competing priorities, and provide quality service to internal and external customers.

Responsibilities
  • Process claims under supplemental coverage, ensuring accuracy and adherence to company procedures and policies.
  • Develop and maintain customer and product knowledge to manage claim/call handling policies, procedures, and tools.
  • Provide customer service to internal and external customers, answering questions and resolving issues in a timely and professional manner.
  • Meet department standards for time service and quality, participating in required training and performing other duties as assigned.
Requirements
  • College degree preferred, with 2+ years of customer experience or claims experience.
  • Ability to work in a fast-paced, ever-changing environment, managing competing priorities and navigating between systems and technology.
  • Strong organizational skills, attention to detail, and excellent written and verbal communication skills.
  • Quality and customer-centric orientation, with analytical and decision-making skills.
About Us

Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to supporting our employees with a comprehensive compensation package, including health insurance, dental insurance, tuition reimbursement, and a company-match 401(k) plan.



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