Senior Staff Partner Engineer

4 weeks ago


San Francisco, California, United States Ripple Full time
Transforming Global Payments

Ripple is revolutionizing the way value moves across the globe. As a Staff Partner Engineer, you will play a pivotal role in crafting and deploying innovative solutions for senders, receivers, exchanges, and fund providers worldwide. If you're passionate about overcoming barriers and unleashing the full potential of groundbreaking payment technologies, join us on this exhilarating journey.

The Role

As a member of our delivery team, you will work alongside a group of highly skilled solution engineers to lead the implementation of our payment solutions with customers and partners across the globe. Your role will be instrumental in accelerating product fit, driving market traction, and facilitating wide-scale rollout. With your agile solution skills and innovation mentality, you will tackle challenges head-on and unlock new opportunities for our groundbreaking payment ecosystem.

Responsibilities

• Partner closely with Ripple's Product and Engineering teams to bring new products and features to market and collect, refine, and prioritize customer requirements
• Handle mid-sized customers and partners independently
• Serve as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple
• Drive the design, deployment, and successful usage of new solutions
• Break down project objectives into appropriate and manageable tasks and achievements, assemble and guide both internal and external resources on their execution and progress of the work
• Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support
• Guide customers/partners to achieve maximum benefits from their implementation
• Travel to customer and partner locations when work-related travel resumes (20-30%)

Requirements

• 10+ years of IT/software proven experience
• Working in software solutions and delivery with major global organizations and industry groups
• Ability to enable real-world, global use cases with new technologies and innovative thinking
• A strong understanding of network principles and design, and an appreciation of financial services networks
• Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving
• Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues
• Driving customer/partner software integration engagements as the "go-to" person/face of the organization
• Proactive, able to enthuse and lead others and generate energy and momentum
• Ability to analyze and resolve technical issues at a network, database, and/or application
• Hands-on experience with software development (ideally writing production code)

What We Offer

Ripple offers a competitive salary, bonuses, and equity. We also provide competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support. Additionally, we offer employee giving match, mobile phone stipend, R&R days, generous wellness reimbursement, weekly onsite & virtual programming, generous vacation policy, industry-leading parental leave policies, family planning benefits, catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.

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