Current jobs related to Customer Service Specialist - Dallas, Texas - Mass Markets

  • Customer Service Specialist

    4 weeks ago

    Dallas, Texas, United States Smitty's Service Inc Full time

    Delivering Exceptional Customer ServiceAt Smitty's Service Inc, we're dedicated to providing top-notch support to our customers. As a key member of our team, you'll play a vital role in ensuring our customers receive the best possible experience.Our Waffle ProgramWe've perfected an all-inclusive waffle program that makes it easier than ever for businesses to...

  • Customer Service Experience Specialist

    4 weeks ago

    Dallas, Texas, United States EssilorLuxottica Group Full time

    At EssilorLuxottica Group, we're not just a leading eyewear company - we're a team of passionate professionals who share a common goal: to deliver exceptional customer experiences. We're currently seeking a Customer Service Experience Specialist to join our team and help us achieve this goal.Estimated Salary: $45,000 - $65,000 per year (dependent on location...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Boomerang Full time

    We are seeking a highly skilled Customer Service Specialist to join our team at Boomerang in Dallas, TX. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Manpower Group Inc. Full time

    Job Title: Disaster Relief Support SpecialistLocation: RemotePay Range: Competitive salary and benefits packageWhat's the Job?As a Disaster Relief Support Specialist, you will be responsible for handling inbound and outbound calls from individuals affected by natural disasters, providing immediate assistance with empathy, patience, and compassion. You will...

  • Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States Jobsultant Solutions Full time

    About the role of Remote Customer Service Specialist at Jobsultant Solutions:Key Responsibilities:Interact with various systems to input product and customer data.Perform a variety of customer service tasks, including inbound and outbound phone calls.Determine the best approach to resolve anomalies based on professional knowledge.Analyze and resolve issues...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Enchanted Expeditions Full time

    Job Title: Remote Customer Care SpecialistCompany Name: Enchanted ExpeditionsJob Type: Part-Time/Full-Time AvailableCompany Overview:Welcome to Enchanted Expeditions, a leading travel agency dedicated to crafting magical travel experiences for our clients. We are passionate about providing unparalleled service and creating unforgettable journeys.Position...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Suitsupply Full time

    About the Role:Suitsupply is a rapidly expanding global brand, and we're seeking a highly skilled Customer Service Specialist to join our dynamic team in Dallas. As a key member of our service-driven team, you'll be responsible for delivering exceptional customer experiences across various channels.Key Responsibilities:Provide full-spectrum customer support,...

  • Energy Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Mass Markets Full time

    Key Responsibilities:Handle inbound and outbound contacts in a professional manner.Utilize knowledge base and training to answer customer questions and sell appropriate products and services.Listen to customers, understand their needs, and resolve customer issues.Complete account management tasks using systems and technology.Follow all required scripts,...

  • Customer Account Specialist

    4 weeks ago

    Dallas, Texas, United States SERVPRO of DuncanvilleDeSoto Full time

    Customer Service and Payment RecoverySERVPRO of Duncanville/DeSoto is seeking a skilled Customer Account Specialist to join our team. As a key member of our customer service team, you will be responsible for communicating with customers regarding their accounts, providing professional support, and negotiating payment plans.Key Responsibilities:Communicate...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Baylor Scott & White Healthcare Full time

    Job SummaryAs a key member of the Baylor Scott & White Healthcare team, the CSC Customer Service Specialist plays a vital role in providing exceptional customer service to both internal and external customers. This includes greeting and recording requests, serving as a link between customers and various hospital departments, and efficiently performing duties...

  • Customer Service Specialist

    4 weeks ago

    Dallas, Texas, United States Collabera Full time

    Job SummaryThis role involves handling a combination of inbound and outbound calls to assist customers with the home mortgage application process. The successful candidate will work closely with a Home Mortgage Consultant to complete the process.Key ResponsibilitiesHandle inbound and outbound calls to provide customer support.Assist customers with the home...

  • Customer Experience Specialist

    4 weeks ago

    Dallas, Texas, United States Kathy Wall - State Farm Agent Full time

    Customer Relationship BuildingWe are seeking a vibrant individual to join our team as a Customer Experience Specialist. As a key member of our office, you will be responsible for establishing and maintaining strong relationships with our customers.Key Responsibilities:Develop leads and schedule appointments to meet customer needsMarket appropriate products...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MSCCN Full time

    About the Role:We are seeking a highly organized and customer-focused individual to join our team as a Reception and Scheduling Specialist. As the face of our stores, you will be responsible for greeting and welcoming customers in a friendly manner, ensuring a smooth flow of customers through the store, and providing prompt, courteous service to customers...

  • Customer Success Specialist

    4 weeks ago

    Dallas, Texas, United States AED123 Full time

    AED123 is a rapidly growing company that provides Automated External Defibrillator (AED) services to businesses and organizations. We are seeking a highly skilled Customer Success Specialist to join our team and support our customers who sign up for AED Support Plans.Key Responsibilities:Onboard new customers, including communication, setup of accounts and...

  • Customer Service Specialist

    4 weeks ago

    Dallas, Texas, United States Mass Markets Full time

    Job SummaryAs a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and courteous...

  • Customer Service Specialist

    4 weeks ago

    Dallas, Texas, United States Mass Markets Full time

    Job SummaryAs a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution through effective problem-solving and call handling.Key ResponsibilitiesHandle inbound and outbound contacts in a courteous and timely manner.Ensure...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Bevi Full time

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at Bevi. As a key member of our Customer Support Team, you will be responsible for providing exceptional technical support to our customers, ensuring their Bevi machines are running at peak performance.Key ResponsibilitiesProvide expert troubleshooting and diagnostic...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Resource One Credit Union Full time

    The Banking Operations Specialist at Resource One Credit Union will play a vital role in providing exceptional customer service and ensuring the smooth operation of our banking transactions. Key Responsibilities:Member Support: Greet members in a professional and courteous manner, assisting them with various administrative and financial...

  • Regional Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States West Shore Full time

    Customer Service Role OverviewWe are on a mission to revolutionize the home remodeling industry by building a nationwide brand that sets a new standard for customer satisfaction. As a Regional Customer Service Specialist at West Shore Home, you will play a key role in driving this mission forward by delivering exceptional customer experiences that exceed...

  • Healthcare Customer Service Specialist

    4 weeks ago

    Dallas, Texas, United States Credit Solutions Full time

    Credit Solutions is seeking a Customer Service Representative to assist patients in resolving their medical balances. As a key member of our team, you will provide exceptional customer service, navigate the billing process, and resolve outstanding balances.Responsibilities:Active listening and negotiation with patients to resolve medical balancesCollecting...

Customer Service Specialist

1 month ago

Dallas, Texas, United States Mass Markets Full time
Job Summary

As a Call Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. This includes ensuring first call resolution through effective problem-solving and call handling. You will also research systems to find missing information and coordinate with other departments to resolve issues when needed. Additionally, you will accurately document and process customer claims in appropriate systems.

Key Responsibilities
  • Handle inbound and outbound contacts in a courteous and professional manner.
  • Ensure first call resolution through effective problem-solving and call handling.
  • Research systems to find missing information as applicable.
  • Coordinate with other departments to resolve issues when needed.
  • Accurately document and process customer claims in appropriate systems.

Requirements
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong customer service skills.
  • Ability to work independently and as part of a team.