Retail Cafe Manager

7 days ago


New York, New York, United States Market Lane NYC Full time
Job Overview

Market Lane NYC, a leading marketplace at the World Trade Center, is seeking an experienced Retail Cafe Manager to join its team. The ideal candidate will have a passion for food quality and customer service.

Estimated Salary:$65,000 - $75,000 per yearKey Responsibilities
  • Provide exceptional customer service in a friendly and informative manner.
  • Maintain immaculate presentation of Bakery and Coffee Cafe areas.
  • Ensure staff represent the brand to the highest level of professionalism and are in uniform at all times.
  • Maintain strong product knowledge across all retail areas.
  • General cash handling and register operation with a high degree of accuracy.
  • Closing of store and balancing of registers where required.
  • Generate retail store orders each week within prescribed budgets.
  • Assist with general banking, maintaining petty cash, and related reporting as required by the Operations Manager.
  • Assist with scheduling of retail staff as required by the General Manager.
  • Provide training for retail and other front-of-house staff that work within the retail area.
  • Proactively participate in any retail sales initiatives or budgets established within the store.
  • Perform in-store tastings & sampling.
  • Maintain store visual merchandising displays and promotions in line with company standards.
  • Recording and checking incoming high-risk products to ensure standards of quality.
  • Rotating and restocking shelves with incoming stock as required, ensuring immaculate presentation of stock.
  • Manage product & inventory orders within prescribed store budgets and receipt against incoming invoices.
  • Assist with the management and completion of stock take and stock level verification as required.
  • Generate and ensure correct signage, price tags, and labeling of products.
  • Monitor/record daily refrigeration temperature checks and use-by dates/quality of stock on hand.
  • Maintain hygienic & clean service areas at all times and completion of daily duties and cleaning schedules.
  • Ensure proper use, maintenance, and repair of equipment.

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