Retail Cafe Manager
7 days ago
Market Lane NYC, a leading marketplace at the World Trade Center, is seeking an experienced Retail Cafe Manager to join its team. The ideal candidate will have a passion for food quality and customer service.
Estimated Salary:$65,000 - $75,000 per yearKey Responsibilities- Provide exceptional customer service in a friendly and informative manner.
- Maintain immaculate presentation of Bakery and Coffee Cafe areas.
- Ensure staff represent the brand to the highest level of professionalism and are in uniform at all times.
- Maintain strong product knowledge across all retail areas.
- General cash handling and register operation with a high degree of accuracy.
- Closing of store and balancing of registers where required.
- Generate retail store orders each week within prescribed budgets.
- Assist with general banking, maintaining petty cash, and related reporting as required by the Operations Manager.
- Assist with scheduling of retail staff as required by the General Manager.
- Provide training for retail and other front-of-house staff that work within the retail area.
- Proactively participate in any retail sales initiatives or budgets established within the store.
- Perform in-store tastings & sampling.
- Maintain store visual merchandising displays and promotions in line with company standards.
- Recording and checking incoming high-risk products to ensure standards of quality.
- Rotating and restocking shelves with incoming stock as required, ensuring immaculate presentation of stock.
- Manage product & inventory orders within prescribed store budgets and receipt against incoming invoices.
- Assist with the management and completion of stock take and stock level verification as required.
- Generate and ensure correct signage, price tags, and labeling of products.
- Monitor/record daily refrigeration temperature checks and use-by dates/quality of stock on hand.
- Maintain hygienic & clean service areas at all times and completion of daily duties and cleaning schedules.
- Ensure proper use, maintenance, and repair of equipment.
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