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Technology Support Associate
4 weeks ago
The Park School is seeking a highly motivated and detail-oriented Technology Support Associate to join our technology department. As a key member of our team, you will be responsible for providing technical support to our faculty, staff, students, and parents.
Key Responsibilities- Monitor and maintain school computers, iPads, Chromebooks, printers, and displays
- Manage help desk requests via online ticketing system
- Provide technical support for a wide range of constituencies
- Assist with maintaining the technology inventory
- Coordinate deployment of Park's iPad program
- Manage student device loaner program
- Assist with user account management and upkeep
- Interface with vendors and other third-party service providers
- Coordinate technology needs of the school's summer programs
- Support for special events (AV and other presentation needs)
- Strong communication and interpersonal skills
- Eager to learn new and complex technology and willingness to pursue professional development opportunities
- Apple operating systems, applications, and products experience preferred
- MDM systems (Mosyle) experience preferred
- Chromebook management through Google Admin experience preferred
- Google Apps for Education
- Experience with printers, projectors, and display systems
- Demonstrated commitment to diversity, equity, inclusion, and belonging in teaching and learning & experience in working in a culturally diverse community
The Park School is a Pre-K to Grade 8 independent school in Brookline, MA dedicated to excellence in education. Our school community fosters a nurturing environment in which children develop curiosity, express creativity, appreciate the value of hard work and discipline, and experience the joy of learning.
We welcome candidates who will add to the diversity of our community and who have demonstrated commitment to diversity, equity, and inclusion in their teaching and learning. The Park School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national or ethnic origin, ancestry, sex, disabilities, sexual orientation, gender identity and expression or family composition, or any other status protected by applicable law in the administration of its employment, education, admission, financial aid, and other policies and programs.