Business Service Specialist
4 days ago
NewtekOne, a leading financial holding company, is seeking an experienced Business Service Specialist to join our team. As a key member of our Lending Division, you will play a crucial role in providing exceptional customer service to existing and potential lending customers.
Your primary responsibility will be to assist loan applicants in completing their applications through our online system. You will also work closely with the SVP, BSS Manager, to ensure timely and efficient progress throughout the application, underwriting, and closing process.
We are looking for a highly motivated individual with excellent communication skills, attention to detail, and a strong ability to multitask. If you have a passion for delivering outstanding customer service and driving business growth, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Contact referrals within set timeframes as prescribed by NewTracker
- Advise customers of application status and required actions
- Provide professional and courteous service via phone, email, or video chat
- Prescreen and process loan applications accurately through our online system
- Daily update Referral System with pertinent customer information
- Bachelor's degree in Finance, Business, or related field
- Minimum 1-4 years customer service experience
- Intermediate computer and phone skills
- Proficient in Microsoft Office suite
As a valued member of our team, you can expect a competitive salary ranging from $65,000 to $100,000 per year, depending on your level of experience and qualifications.
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