Site Operations Manager

1 day ago


Charlotte, North Carolina, United States GCI Residential LLC Full time
Job Summary

We are seeking a skilled Site Operations Manager to join our team at GCI Residential LLC. As a key member of our operations team, you will be responsible for the day-to-day management of our residential community in Charlotte, NC.

About the Role
  • The ideal candidate will have three to five years of experience as a site manager, leasing manager, or related management experience, with a proven track record in meeting and exceeding goals.

This is a full-time position that requires excellent communication and organizational skills, with a strong focus on maximizing occupancy and revenue growth while controlling expenses.

Key Responsibilities
  1. Achieve maximum occupancy and revenue growth by implementing effective marketing and retention strategies.
  2. Manage collection of rents, ensure minimal delinquency, and attend court proceedings for eviction as necessary.
  3. Mentor, train, and motivate subordinate employees to meet and exceed goals and comply with company policies and procedures.
  4. Communicate company goals and expectations to staff, provide support, and resolve resident issues and complaints.
  5. Negotiate and sign routine vendor and contractor agreements under the direction of the Property Manager.
  6. Ensure quality and timely suite turnover to achieve property goals.
  7. Approve rental applications, review declined or conditional applications with the Property Manager, and sign leases for managed sites.
  8. Represent GCI Residential LLC in a professional manner at all times, maintaining a courteous attitude when dealing with residents, co-workers, and the general public.
Requirements
  • An associate or bachelor's degree in business, education, or liberal arts, or equivalent related work experience in real estate or sales management, training, or marketing.
Benefits

GCI Residential LLC offers a comprehensive compensation package including paid vacation and holidays, optional health/dental, 401(k) plan, and life insurance. We also provide opportunities for growth and advancement in the industry, a world-class work environment, and a chance to participate in local and national charities through our GCI Connects program.

Salary Range

The estimated salary range for this position is $65,000 - $85,000 per year, based on the location, job requirements, and industry standards.



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