Patient Services Coordinator

4 weeks ago


Rochester, Michigan, United States Midwest Vision Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Greet patients in a friendly and professional manner, ensuring a positive experience from the moment they arrive.
  • Accurately update and verify patient information, including insurance details and demographics.
  • Process copayments, register patients in the billing system, and maintain accurate records.
  • Provide exceptional customer service, responding to questions and concerns in a timely and professional manner.
  • Work collaboratively with clinical staff to ensure smooth patient flow and efficient communication.
  • Perform various administrative tasks, including data entry, filing, and photocopying.
  • Comply with all policies and procedures, including HIPAA and OSHA regulations.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and familiarity with medical software.
  • Excellent customer service skills and a positive attitude.
What We Offer
  • Competitive wages and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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