Dental Office Coordinator

5 days ago


Festus, Missouri, United States American Dental Partners Full time
About the Role

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Festus Family Dentistry. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient experiences, and contributing to the overall success of our dental practice.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
  • Schedule and confirm appointments for multiple providers, streamlining our office workflow
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments, processing accounts receivables in a timely manner
  • Review treatment plan fees and payment options with patients, providing exceptional customer service
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities for growth and development
  • Access to on-demand Daily Pay, ensuring financial stability
  • A stable career with unlimited growth potential, as part of a secure company with 20+ years of industry-leading experience
About Heartland Dental

As the largest and one of the fastest-growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. We're committed to living our core values, promoting diversity and inclusion, and providing equal opportunities in employment.



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