Restaurant Operations Manager
5 days ago
We are seeking experienced Restaurant Operations Managers to oversee the daily operations of our Dunkin' / Baskin-Robbins restaurants in Wisconsin, Minnesota, and Michigan. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction, employee engagement, and sales growth.
About UsTMart Operations I LLC DBA Dunkin'/ Baskin-Robbins is one of the largest and fastest-growing Dunkin' Franchise groups in the area, owning over seventy locations with more in development. We offer a dynamic work environment, competitive compensation package, and opportunities for advancement and professional growth.
Job SummaryThe Restaurant Operations Manager will be responsible for leading a team of Shift Leaders, Assistant Managers, and General Managers to achieve exceptional results in restaurant operations, customer satisfaction, and employee engagement. This role requires a strong leader who can inspire and motivate their team to deliver outstanding results while maintaining a positive and respectful work environment.
Responsibilities- Lead and manage a team of Shift Leaders, Assistant Managers, and General Managers to achieve business objectives
- Ensure excellent customer service, quality products, and clean store conditions
- Maintain accurate inventory levels, manage labor costs, and optimize operational efficiency
- Develop and implement plans to increase sales, improve customer satisfaction, and enhance employee engagement
- Collaborate with other managers to identify areas for improvement and implement changes as needed
- 3+ years of experience in a restaurant or retail management role
- Proven track record of leadership, sales growth, and customer satisfaction
- Strong communication, interpersonal, and problem-solving skills
- Bachelor's degree in Business Administration or related field preferred
We offer a comprehensive benefits package, including:
- Competitive base salary: $60,000 per year
- Monthly bonus up to $1,600 based on performance
- Additional bonus up to $100 per week for meeting specific metrics
- Year-end bonus based on profit realization
- Eligibility for health benefits, 401(k) matching, and other perks
This is an exciting opportunity to join a growing company and take your career to the next level. If you have a passion for leadership, customer satisfaction, and sales growth, we encourage you to apply.
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