Field Service Engineer

3 weeks ago

Frederick, Maryland, United States QuidelOrtho Full time
Job Title: Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our team at QuidelOrtho. As a Field Service Engineer, you will be responsible for installing, operating, maintaining, repairing, and modifying electromechanical equipment in the field.

Key Responsibilities:

  • Install, operate, maintain, repair, and modify electromechanical equipment in the field.
  • Troubleshoot technical problems and systems issues.
  • Determine technical solutions in accordance with product and customer specifications.
  • Conduct technical analysis of product implementations, modifications, and enhancements.
  • Assess customer needs and recommend solutions in accordance with product specifications.
  • Provide technical training and product briefing to customers, vendors, and company representatives.
  • Manage all territory responsibilities, including preventive maintenance and upgrades.

Requirements:

  • Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience.
  • Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field.
  • A team player with self-motivation and ability to interact appropriately with peers, sales counterparts, and customers.
  • Ability to organize and express ideas clearly, verbal and written, in individual or group situations.
  • Ability to lift up to 75 pounds.
  • Valid driver's license required.

Travel: Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week).

Benefits: Comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays.

Equal Opportunity: QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

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