Program Support Specialist, SG-13
3 weeks ago
Job Title: Program Aide, SG-13
The Program Aide, SG-13 position seeks a qualified individual with the following criteria:
- Currently reachable on the appropriate eligible list for this title
- Eligible under the 55 b/c program
- Eligible to transfer to this title under Section 70.1 of the Civil Service Law
Transfer Requirements:
To qualify for a 70.1 transfer to Program Aide, SG-13, candidates must possess one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-11 or above.
Appointments via transfer must adhere to specific restrictions to prevent consecutive transfers with significant grade advancements.
Key Responsibilities:
- Correspondence Management:
Receive, review, record, and track data requests from both internal and external stakeholders.
Prepare and disseminate various correspondences to local government entities, including:
- Boce certifications
- Official statements
- Debt statements
- Special districts
- Annual Financial Report delinquencies
- Foreign fire insurance filings
- CPA reports
- Administrative tasks
Provide telephone and mailbox coverage for the Data Management Unit.
Assist in document preparation, duplication, and filing tasks.
Establish and maintain effective relationships with staff and the public.
Engage in training activities to enhance professional skills.
- Contact Management:
Oversee the InterTrac Contact Records database.
Create new entity records and reconcile entity counts.
Participate in system enhancements and troubleshooting efforts.
Represent the Data Management Unit in the design of a new Contact Management Solution (CMS).
The Program Aide, SG-13 role is essential for ensuring effective communication and accurate record-keeping within the organization.
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