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Customer Experience Specialist

1 month ago

Weymouth, Massachusetts, United States T-Mobile Full time

Key Responsibilities:

As a Mobile Associate at T-Mobile, you will be responsible for providing exceptional customer experiences by helping customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store. You will also explore individual needs and provide hands-on demonstrations of the latest technology in-store, and perform side-by-side selling to find personalized solutions beyond the device.

What You Will Do:

Help customers navigate their shopping journey and find the right solutions for their needs
Provide hands-on demonstrations of the latest technology and devices
Perform side-by-side selling to find personalized solutions for customers

Why T-Mobile:

T-Mobile is a leading provider of wireless communication services, and we are committed to providing our customers with the best possible experience. As a Mobile Associate, you will be part of a dynamic team that is passionate about delivering exceptional customer service and finding innovative solutions to meet our customers' needs.