IT Support Specialist

5 days ago


St Augustine, Florida, United States St Johns County Sheriff's Office Full time
About the Role

We are seeking an experienced IT Support Specialist to join our team in St Johns County Sheriff's Office. The successful candidate will be responsible for providing technical assistance and support to Agency personnel, researching and recommending new technologies, and troubleshooting hardware and software issues.

Key Responsibilities
  • Provide technical assistance to Agency personnel in response to inquiries and requests for services related to personal computers and peripherals.
  • Research and recommend new technologies to enhance the Agency's IT infrastructure.
  • Troubleshoot hardware and software issues, including problems associated with hardware and software compatibility.
  • Maintain sound working knowledge of Agency applications and provide technical support as needed.
Requirements
  • High School graduate or equivalent.
  • Network Certification or College Education.
  • Valid Florida Driver's License.
  • Type 25 WPM accurately.
  • Advanced knowledge of general office equipment.
  • Advanced computer literacy.
Working Conditions
  • Normal business hours apply; however, hours may vary and overtime may be necessary including nights, holidays, and weekends.
  • Work is primarily indoors.
  • Subject to routine call outs (Scheduled).
  • Regular attendance is required due to the workload associated with this position.
  • Contact with public and SJSO personnel.
  • Work in proximity to noisy equipment such as server room.

The salary for this position is estimated to be around $60,000 - $80,000 per year, depending on experience and qualifications.



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