Application Analyst III

4 weeks ago


Charlotte, North Carolina, United States Pyramid Consulting, Inc Full time
Job Title: Application Analyst III

Pyramid Consulting, Inc. is seeking a highly skilled Application Analyst III to join our team. This is a 12+ months contract opportunity with long-term potential and is located in Charlotte, NC (Remote).

Key Responsibilities:

  • Design and develop VXML applications using Nuance NVP and NDF.
  • Manage and maintain existing applications, ensuring high-quality delivery and effective communication with stakeholders.
  • Collaborate with cross-functional teams to identify and resolve complex technical issues.
  • Stay up-to-date with industry trends and emerging technologies, applying knowledge to improve existing processes and systems.
  • Develop and maintain technical documentation, ensuring accuracy and clarity for team members and stakeholders.

Requirements:

  • Bachelor's degree in Computer Science or a related field, with at least 5 years of experience in a primary role on a team managing a similar product.
  • Extensive experience in design and development of VXML applications, telephony/telecom systems, and CTI integration with Avaya, Cisco, and Genesys.
  • Knowledge of Kubernetes, AWS container skills, and familiarity with Nirmata for container management.
  • DevOps knowledge, including Git, Jenkins, Maven, and Nexus.
  • Linux/server and admin skills, with some Unix shell scripting experience.
  • Java, including Spring, Spring Boot, JPA, Hibernate, and JSP.
  • SQL, including developing queries for Oracle, Hana, and AWS Aurora.
  • Knowledge of outbound communication applications and vendors, especially Swampfox and Message Broadcast.
  • Exposure to Dynatrace, Client, Jenkins, SAP HANA, Jira, and Java script.

What We Offer:

  • A competitive pay range of $50-$60/hour.
  • Employee benefits, including health insurance, 401(k) plan, and paid sick leave.

Pyramid Consulting, Inc. is an equal employment opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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