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Customer Service Representative

1 month ago

Murfreesboro, United States Walgreens Full time
Job Summary

As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and offering assistance with products and services.
  • Resolve customer issues and concerns in a fair and efficient manner.
  • Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
  • Operate a cash register, process transactions, and maintain a clean and organized store environment.
  • Assist with visual merchandising, including constructing and maintaining displays, and completing resets and revisions as directed.
  • Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
  • Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
Benefits

Walgreens offers a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.