Patient Services Associate II

4 weeks ago


Montgomery, Pennsylvania, United States Jefferson Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our patient experience team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.

Key Responsibilities
  • Process patient check-in and check-out activities, as well as scheduling appointments via EPIC.
  • Obtain pre-certifications and pre-authorizations for procedures, verifying insurance, referrals, and patient demographic information.
  • Maintain an efficient flow of patients and escalate concerns as necessary.
  • Interact with patients and visitors in a professional manner, providing exceptional customer service.
  • Ensure compliance with HIPAA privacy and security requirements, as well as all applicable federal, state, and local regulatory standards.
Requirements
  • High School Diploma or equivalent required.
  • Customer service and/or patient-facing healthcare experience preferred.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to fostering a diverse and inclusive work environment that values and respects the contributions of all employees.

Jefferson Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment, and where all employees feel valued, respected, and supported.



  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Patient Services Associate IIThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. Key responsibilities include processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. This role requires a...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job Summary: We are seeking a skilled Patient Services Associate II to enhance the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.Key Responsibilities:* Processes check in and/or check out, point of service activities and/or scheduling of patient...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    The Patient Services Associate II plays a vital role in enhancing the patient experience by processing arrival and departure activities with courtesy and professionalism. This role involves obtaining pre-certifications and pre-authorizations for procedures, verifying insurance, referrals, and patient demographic information. The ideal candidate will support...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Enhance Patient ExperienceThe Patient Services Associate II plays a vital role in delivering exceptional patient care by processing arrival and departure activities with courtesy and professionalism. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This role involves processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. The ideal candidate will have a strong focus on...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    About the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing courteous and professional support in various aspects of patient care. This includes processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals.Key...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    About the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing courteous and professional support in processing arrival and departure activities. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Enhance Patient Experience as a Patient Services Associate IThe Patient Services Associate I plays a vital role in delivering exceptional patient care by processing arrival and departure activities with courtesy and professionalism. Working at the front desk of an outpatient practice, this role verifies insurance, referrals, and patient demographic...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    The Environmental Services Associate at Jefferson Health plays a vital role in maintaining a high-quality standard of housekeeping. This includes performing cleaning functions in assigned areas while following assigned schedules and specific methods to provide patients, visitors, and staff with a sanitary, orderly, and safe patient care environment. This...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    The Environmental Services (EVS) Associate plays a vital role in maintaining a high standard of housekeeping at Jefferson Health. This position involves performing cleaning functions in assigned areas, adhering to schedules and specific methods to provide patients, visitors, and staff with a clean, safe, and healthy environment. EVS Associates also...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant II to join our team at Jefferson Health's Specialty Pharmacy. In this role, you will provide exceptional customer service, coordinate pharmacy and office activities, and support the Director and Management team with administrative tasks.Key ResponsibilitiesCoordinate...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    At Jefferson Health, we are committed to providing exceptional care to our patients. As a Specialty Pharmacy Administrative Assistant II, you will play a vital role in ensuring the smooth operation of our pharmacy department. Your primary function will be to provide receptionist and front desk duties, including coordinating pharmacy and office activities,...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    At Jefferson Health, we are seeking a highly motivated and detail-oriented Environmental Services Associate to join our team. The successful candidate will be responsible for maintaining daily cleaning and distribution of supplies to assigned areas in accordance with our departmental policies and procedures. This role requires excellent communication skills,...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Environmental Services Associate to join our team at Jefferson Health. In this role, you will be responsible for maintaining daily cleaning and distribution of supplies to assigned areas, ensuring a clean and safe environment for patients and visitors.Key ResponsibilitiesMaintain daily cleaning...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    The Environmental Services Associate at Jefferson Health plays a vital role in maintaining a high-quality standard of housekeeping. This includes performing cleaning functions in assigned areas while following assigned schedules and specific methods to provide patients, visitors, and staff with a sanitary, orderly, and safe patient care environment. The...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator- Specialty Pharmacy to join our team at Jefferson Health. This role will be responsible for handling a broad variety of interactions with clients, providers, payers, and manufacturers critical to the services provided by the Specialty Pharmacy.Key ResponsibilitiesHandle incoming and outgoing...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job Title: Patient Access RepresentativeAt Jefferson Health, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by accurately and efficiently registering patients for medical services.Key...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job Summary: We are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Jefferson Health. As a key member of our registration team, you will be responsible for providing exceptional patient service, ensuring accurate and timely registration, and maintaining a high level of productivity in a fast-paced environment....


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Jefferson Health. As a key member of our registration team, you will be responsible for providing exceptional patient service, ensuring accurate and timely registration, and maintaining a high level of productivity in a fast-paced environment.Key...


  • Montgomery, Pennsylvania, United States Jefferson Health Full time

    Job Summary We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Jefferson Health. As a Patient Access Representative, you will be responsible for providing exceptional customer service to patients and families, ensuring a positive experience from the moment they arrive at our facility. Key Responsibilities...