Team Lead

5 days ago

Sparks, Nevada, United States Qdoba Full time

We are seeking a highly motivated and organized Team Lead to join our team at Qdoba. As a key member of our operations team, you will be responsible for executing restaurant operations in conjunction with the Restaurant Manager.

The ideal candidate will have 6+ months of restaurant operations experience and possess excellent communication and leadership skills. You will work closely with our management team to ensure seamless day-to-day operations and provide exceptional customer service.

Key Responsibilities:

  • Maintain brand image by ensuring restaurant cleanliness and excellent service.
  • Treat all team members with respect and dignity.
  • Follow company guidelines and execute protocols for daily activities to achieve excellence in restaurant operational performance.
  • Encourage restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements.
  • Work with other team members to deliver long-term sales growth initiatives designed to drive profitable sales growth.
  • Reviews, practices, and modifies as needed to continuously improve the guest experience.
  • Supports Restaurant Manager to Identify and train internal candidates for Shift Lead positions.
  • Assist in the training of employees and ensures operations are executed per company operational standards.
  • Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
  • Assists the Restaurant Manager in using management information tools to analyze restaurant operational and financial performance.
  • Helps identify trends and assist actions for improvement.
  • Monitors costs and adherence to budget and restaurant goals.
  • Complies with all State and Federal labor laws and regulations.

In return for your hard work and dedication, you can expect a competitive salary between $15.00 to $21.00 per hour, plus a range of benefits including medical, dental, vision & 401k for eligible employees, PTO (including vacation, & holiday), flexible schedules, medical insurance, FREE DAILY MEAL, promotional opportunities, and much more.

We take pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

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