Barista- WSA

3 days ago


New York, New York, United States Happier People Management Full time
About WSA

The Water Street Associates (WSA) Building is a modern workspace for the Fashion, Arts, Culture, and Technology industries. Operated and developed by Happier People Management, this 700,000 sq. ft. space offers a holistic experience with Health & Wellness, Dining, Retail, and the Arts intermixed with coworking spaces, offices, and a Members' community.

Responsibilities
  • Prepare and Serve Beverages: Prepare and serve a variety of coffee and tea beverages, following established recipes and quality standards.
  • Customer Interaction: Greet and interact with customers in a friendly and professional manner, taking orders, and answering questions about menu items.
  • Equipment Operation: Operate espresso machines, grinders, and other equipment to brew and prepare beverages. Regularly clean and maintain equipment to ensure quality and safety.
  • Menu Knowledge: Have a comprehensive understanding of the menu, including ingredients, flavors, and brewing techniques, to assist customers in making choices.
  • Customer Accommodation: Accommodate customer preferences and special requests, such as adjusting the strength of coffee, milk alternatives, and flavor additions.
  • Food Preparation: Prepare and serve light food items, pastries, and snacks as needed.
  • Workspace Maintenance: Maintain a clean and organized workspace, including cleaning and sanitizing countertops, utensils, and equipment.
  • Inventory Management: Monitor inventory levels of coffee beans, syrups, milk, and other supplies, and restock as necessary.
  • Quality Control: Ensure that each beverage meets the company's quality standards and consistently delivers an excellent taste.
  • Teamwork: Work as part of a team, communicate effectively with coworkers, and assist colleagues during peak hours.
Requirements
  • Interpersonal Skills: Strong interpersonal skills with a passion for providing exceptional customer service.
  • Accuracy and Precision: Accurate and precise in following recipes and preparing beverages.
  • Adaptability: Ability to handle a fast-paced environment, juggling multiple orders and tasks.
  • Physical Demands: Capable of standing for extended periods and performing repetitive tasks.
  • Communication Skills: Effective verbal communication and active listening skills when interacting with customers and colleagues.
  • Availability: Willingness to work varying shifts, including early mornings, evenings, weekends, and holidays.
  • Math Skills: Proficient in basic math for cash handling and order processing.
  • Hygiene and Safety: Understanding of hygiene and safety standards for food and beverage preparation.
Benefits
  • Training and Development
  • Team Member Referral Program: $250 for any referrals if your referral stays for 3 months.


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