Landscaping Account Manager

7 days ago


Kalamazoo, Michigan, United States Business Resources One Full time
Job Overview

The Landscaping Client Retention Specialist plays a pivotal role in enhancing customer satisfaction and driving business growth. As a key member of the team, you will be responsible for building strong relationships with clients, ensuring their needs are met, and identifying opportunities to upsell and retain business.

This position requires a unique blend of communication skills, attention to detail, and a passion for delivering exceptional customer experiences. If you are a motivated and results-driven individual with a background in landscaping or a related field, we encourage you to apply.

Key Responsibilities
  • Act as the primary point of contact for clients, providing timely and effective support to address their concerns and needs
  • Develop and maintain strong relationships with clients, understanding their business objectives and providing tailored solutions to meet their requirements
  • Proactively identify opportunities to upsell and retain business, working closely with the sales team to develop and implement strategic plans
  • Collaborate with the operations team to ensure seamless execution of client projects, addressing any quality concerns or issues that may arise
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve client satisfaction and business growth
Requirements
  • 1-2 years of experience in landscaping, customer service, or a related field
  • Proven track record of building strong relationships with clients and driving business growth
  • Exceptional communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • High school diploma or equivalent required; degree in a related field preferred

Business Resources One is a leading recruitment agency specializing in permanent, direct hire placements for a wide range of positions. We are committed to delivering exceptional candidate experiences and supporting our clients in finding the talent they need to drive business success.



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