User Experience Researcher

4 weeks ago


Sunnyvale, California, United States Alibaba Group Full time
Job Title: User Experience Researcher

About the Role:
Alibaba Group is seeking a highly skilled User Experience Researcher to join our rapidly-growing, fast-moving, highly-capable User Experience Design & Research team. As a User Experience Researcher, you will be responsible for creating, driving, and implementing a research plan to discover actionable insights for creating the user experience for web-based applications and mobile devices.

Responsibilities:
  • Independently identify and prioritize research questions based on business needs, project goals, and risks
  • Independently design and execute research studies with effective research methods, representative participant profiles, and efficient recruiting strategy
  • Proactively review and perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data and collaborate with teams to translate insights to product and business impact
  • Effectively lead and engage research team members and collaborate with designers, engineers, and product managers throughout the research, design, and product development processes

Requirements:
  • 5+ years of industry (hands-on) working experience conducting research as a business analyst, market researcher, UX Researcher, or equivalent professional experience required
  • 3+ years of industry (hands-on) working experience managing projects and cross-functional teams
  • Masters degree in human-computer interaction (HCI), experimental psychology, cognitive science, anthropology, information science, business, Economics, or related discipline

Preferred Qualifications:
  • Experience with e-commerce businesses
  • Experience with supporting complex system (e.g., enterprise product) design, studying SMB and mid-Enterprise segments as well as vertical markets
  • Experience with analyzing log data for user behaviors

What We Offer:
Alibaba Group offers a dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.

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