Senior Technical Specialist for IPfolio Premium Service
6 days ago
We are seeking a highly skilled Technical Consultant to join our IPfolio Premium Service team at Clarivate Analytics US LLC. As a Technical Consultant, you will be responsible for working closely with our clients to review and analyze client issues and requests to understand their needs and configure appropriate solutions.
Key Responsibilities:
- Configure and troubleshoot IPfolio's standard product functionality and declarative configuration tools
- Work closely with clients to review and analyze client issues and requests
- Share knowledge and experience with teams of other Clarivate IP Management Systems and support where appropriate
About You:
- Bachelor's degree in a computer science discipline or equivalent, relevant experience
- At least 5 years of technical and troubleshooting experience
- At least 2 years of configuration experience on the Force.com platform using declarative tools
- At least 1 year of Salesforce System admin experience
What We Offer:
- Full-time permanent position
- Hybrid working schedule with 2-3 days/week on-site
- Standard working hours are 9am - 5pm local time with flexibility to adjust to various global time zones as needed
About Clarivate:
- Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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