Customer Service Ambassador for Books-A-Million
7 days ago
We are seeking a highly skilled and motivated Customer Service Ambassador to join our team at Books-A-Million, Inc. As a key member of our sales floor staff, you will be responsible for providing exceptional customer service to all customers, ensuring they have an outstanding shopping experience.
Key Responsibilities- Provide top-notch customer service by greeting each customer, answering questions, and efficiently handling transactions at the cash register.
- Sell all products, including promoting loyalty rewards, educator programs, and other company-sponsored initiatives to drive sales and engagement.
- Ensure timely delivery and placement of products on the sales floor in accordance with merchandising guidelines and timelines.
- Maintain a clean and organized store environment, including resetting displays, picking up items, shelving books and products, and performing housekeeping tasks as needed.
- Protect company assets by adhering to all loss prevention standards and demonstrating integrity in all transactions.
- Age 16 or older
- Successful completion of all background screenings
- Basic computer skills and cash register experience
- Previous retail sales experience
- Able to stand and walk for extended periods
- Able to use hands/arms to operate keyboard and telephone for repetitive motion activities
- Able to lift or team lift objects up to 50 lbs., with or without assistance
- Able to communicate effectively using speech, sight, and sound
$25,000 - $35,000 per year depending on experience
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Hagerstown, Maryland, United States Books-A-Million, Inc. Full time**Job Overview**We are seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Associate at Books-A-Million, Inc. This role is an excellent opportunity for those who enjoy working in a fast-paced retail environment and providing exceptional service to customers.
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