Retail Sales Associate
2 days ago
Key Responsibilities:
As a Retail Sales Consultant at K&G Fashion Superstore, you will be responsible for delivering exceptional customer service by greeting each customer, answering questions, and assisting with merchandise selections.
Key Job Functions:
- Provide outstanding customer service by expediting customer transactions and responding to customer needs.
- Ensure the sales floor in your assigned area is stocked and maintain merchandising guidelines according to specified parameters.
- Handle customer purchases, exchanges, store credits, and returns according to standard operating procedures.
- Engage with customers to incorporate suggestive selling techniques and make product recommendations.
- Maintain awareness of product knowledge information, current merchandise promotions, and advertisements.
- Assist in monitoring and maintaining the fitting room areas.
Requirements:
- Great communication, customer service, and organizational skills.
- Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of your work shift.
- Use of hands and fingers to handle/feel objects or tools and reach with hands and arms.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Ability to communicate clearly with associates and customers.
- Accurately complete all written documentation as assigned by management.
About K&G Fashion Superstore:
K&G Fashion Superstore is a value-conscious retailer offering a wide selection of brand name and designer apparel, footwear, and accessories at discounted prices. We strive to provide opportunities for growth, recognition, and work-life balance.
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