Blowout Specialist

Sales Associate / Customer Service Representative Role

We are seeking a skilled Customer Service Representative to join our team at Drybar Shops. As a Sales Associate, you will provide exceptional customer service to our clients, ensuring a positive experience at our blow dry-only bar.

Key Responsibilities:

• Provide personalized service to clients, answering questions and addressing concerns in a professional and courteous manner.
• Upsell and promote membership sales to increase revenue and drive business growth.
• Operate a point of sale system efficiently and effectively, processing transactions and managing inventory.
• Work collaboratively with colleagues to achieve sales targets and maintain a positive work environment.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Participate in ongoing training and development to improve skills and knowledge in customer service and sales.

Requirements:

• 1+ years experience in a fast-paced, customer service-centric environment.
• Previous experience with point of sale systems and a salon/spa environment is preferred but not required.
• High school diploma or equivalent is required.
• Ability to work effectively in a team environment and maintain a positive attitude under pressure.
• Demonstrated ability to multitask, prioritize tasks, and manage time efficiently.