Housekeeping Attendant

3 weeks ago


Newport News, Virginia, United States MCR Hotels Full time

Job Summary

The Housekeeping Attendant at MCR Hotels is responsible for maintaining the cleanliness and organization of guest rooms, hallways, and public areas. This role requires attention to detail, strong communication skills, and the ability to work independently.

Key Responsibilities

  1. Follow company procedures for cleaning and preparing guest rooms.
  2. Restock guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  3. Remove trash and dirty linen from guest rooms.
  4. Conduct deep cleaning activities as needed in conjunction with the maintenance department.
  5. Interact with guests and team members in a friendly, service-oriented manner.
  6. Maintain regular attendance as required by scheduling.
  7. Maintain company standards of personal appearance and grooming.
  8. Complete any special requests made by guests or other departments on their behalf.
  9. Report any maintenance issues or lost and found items to supervisor or manager.

Requirements

  1. Must have a positive attitude and willingness to learn.
  2. Must have the ability to communicate effectively and clearly.
  3. Strong attention to detail.
  4. Physical ability to stand/walk the entire shift and perform repetitive motions.
  5. Ability to work well in stressful, high-pressure situations.
  6. Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  7. Must be able to convey information and ideas clearly.
  8. Must have a desire to serve all guests.
  9. Must be 18 years of age or older to perform this job.

Preferred Qualifications

  1. Experience cleaning in a hotel or a related field.

About MCR Hotels

  • MCR Hotels is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR Hotels has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR Hotels has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels.
  • MCR Hotels was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR Hotels is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR Hotels won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award, and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

What We Offer

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members


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