Guest Experience Specialist
1 day ago
We are seeking a skilled Guest Experience Expert to join our team at Renaissance Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Our ideal candidate is a highly motivated and customer-focused individual who is passionate about providing outstanding service and creating memorable experiences for our guests. If you have a strong work ethic, excellent communication skills, and a passion for hospitality, we encourage you to apply.
Key Responsibilities- Process guest requests and resolve issues in a timely and professional manner
- Provide exceptional customer service and ensure guest satisfaction
- Collaborate with colleagues to ensure seamless operations and efficient service delivery
- Maintain accurate records and reports, and adhere to company policies and procedures
- Participate in ongoing training and development to enhance skills and knowledge
- High school diploma or equivalent required
- No prior work experience necessary, but a strong desire to learn and grow in a dynamic environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and analytical skills
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring talented individuals who share our passion for delivering exceptional guest experiences and creating memorable moments for our guests.
At Renaissance Hotels, we are dedicated to helping our guests experience the DNA of the neighborhoods they visit. We are looking for fellow spontaneous explorers to join our team and bring the spirit of the neighborhood to our guests.
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Orlando, Florida, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Renaissance Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our guests.As a Guest Experience Expert, you will be empowered to take the initiative to deliver a wide range of...
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