Oral Surgery Scheduling Professional
6 days ago
We are seeking a skilled Scheduling Coordinator to join our team at Precision Dental Implants & Oral Surgery. As a critical member of our practice, you will be responsible for providing exceptional patient care and ensuring seamless operations.
About Us:
Our elite oral surgery practice is dedicated to delivering exceptional care to our patients and first-class service to our referring doctors. We value compassion, teamwork, and a commitment to excellence in everything we do.
Responsibilities:
The successful candidate will greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts. They will also provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Key Responsibilities:
- Greet patients and visitors immediately upon arrival with a friendly demeanor.
- Answer the phone promptly with a smile.
- Schedule appointments to optimize patient satisfaction, provider time, and effective use of exam and treatment rooms.
- Prepare a daily schedule for each provider.
- Prepare patient charts.
- Manage patient flow to reduce patient wait time.
- Assist patients as necessary.
- Maintain reception area in a neat and orderly condition.
- Maintain professional relationship with referring offices.
- Maintain confidentiality of all information in accordance with HIPAA.
Requirements:
To be successful in this role, you will need:
- A high school diploma or equivalent.
- At least one year of customer service experience.
- An understanding of dental terminology.
- A friendly, inviting, and professional personality and presence.
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