Retail Operations Manager
5 days ago
At Burlington, we foster a culture of diversity that enriches our communities. If you want to advance your retail career with an inclusive organization, consider this opportunity as a Customer Service Supervisor or Selling Floor Supervisor.
This leadership role is crucial in the store's success, working closely with Store Management on Merchandising, Customer Service, Operations, and Human Resources. This position serves as a stepping stone to a management role within our growing organization.
Core Values:
- Drive Results
- Trust & Respect Each Other
- Build Teams & Partnerships
Burlington Benefits:
- Growth Opportunities
- Competitive Pay: $17.13 - $19.13 per hour
- Flexible Hours
- Associate Discount
- Medical, Dental, and Vision Coverage
- Employee Assistance Program
- Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- 401(k)
Key Responsibilities:
- Supervise all store functions and associates while in the role of Manager on Duty.
- Maximize sales results through training, developing, and coaching direct reports.
- Promote safety for customers and associates by adhering to company guidelines.
- Cultivate a diverse culture based on teamwork and collaboration.
- Solve issues/concerns, making informed decisions, and supervising front-end operations to ensure excellent customer service.
- Reinforce Asset Protection strategies to eliminate shortage.
- Assist in recruiting, interviewing, and onboarding new associates.
- Participate in weekly workload planning meetings.
- Drive Community Relations participation through company programs and partnerships.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements:
- At least 1 year of supervisory experience in off-price, big box, or specialty environments.
- Strong interpersonal skills with a positive and engaging attitude.
- Able to work a full-time schedule including nights, weekends, and holidays as required.
- Able to move/handle/lift store merchandise weighing 40 lbs. or more, as well as stand and walk for extended periods.
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