Customer Service Representative

4 weeks ago


Decorah, United States DuTrac Community Credit Union Full time

At DuTrac Community Credit Union, we strive to be a trusted partner with our members, making a difference in their lives by working directly with each person to help them achieve their financial goals.

Our staff provides excellent service to our members, building long-term relationships to ensure our members succeed in their financial endeavors.

As a Teller at DuTrac, you have the power to make a positive impact on our members' lives.

We value Integrity, Community, Engagement, and Education in our working environment, providing a family-friendly culture that offers excellent opportunities for personal and career growth, along with a competitive salary and benefits package.

As a Teller, your knowledge and member service skills will enable you to assist our members in the following areas:

  • Accurately processing transactions while providing a positive member interaction and adhering to established guidelines
  • Assisting members in determining their financial needs and making recommendations for products and services that provide the most benefit to them
  • Ensuring accurate teller balancing of all currency

We are proud to be an Equal Opportunity Employer and are committed to providing a welcoming and inclusive work environment.

Branch hours are Monday-Thursday 8:30 am-5:00 PM and Fridays 8:30 am-5:30 PM, with Tellers scheduled to work during these hours and required to work Saturday mornings on a rotating basis from 9:00 am until 12:00 pm.



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