Patient Care Coordinator
4 weeks ago
As a Patient Care Assistant at St. Elizabeth Healthcare, you will play a vital role in providing exceptional patient care and support to our patients and their families. Your primary responsibility will be to coordinate and maintain the clerical functions and duties of a designated unit/program.
Key Responsibilities:
• Utilize customer service skills when addressing patients/visitors, physicians, and co-workers face-to-face and on the telephone.
• Organize and perform clerical duties in Epic related to worklist tasks, admission, discharges, transfers, and death of a patient to ensure pertinent data is recorded for present and future use.
• Complete worklist tasks triggered by physician orders or nurse-generated tasks.
• Update and maintain patient records as defined by organizational and unit policy to allow functional use by nursing, medical staff, and healthcare team members.
• Perform activities designed to support the unit as directed, such as ensuring compliance with environmental standards and participation in performance improvement activities.
• Assist in maintaining an adequate amount of supplies on the nursing unit and obtain other items as needed from central supply and Par level.
• Function as an information source for medical and nursing staff, patients, and visitors, relaying written and verbal communication and reporting pertinent patient/family observations to the professional staff.
Requirements:
• High school diploma or equivalent.
• Functionally literate.
• Ability to perform tasks such as vital signs.
• Knowledge of body mechanics.
• General computer skills and applications.
• Customer service experience.
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